Frequently Asked Questions

The most popular tours are: Arenal Hanging Bridges, Volcano Walk, Night Walk, Safari Floating, Zip lining, White Water Rafting, Hot Springs, ATVS, Hike & Nature, Hiking Lovers. You can book these activities online through our website or our team will be happy to help you coordinate them via email at recepcion@amorarenal.com

Most activities in the area take between 3-4 hours, including travel time. Take into account that some activities such as combined activities and Rafting have an approximate duration of 8 hours.

Our team will be happy to help you via email at recepcion@amorarenal.com

You can book your transfer service online through our website or our team will be happy to help you via email at recepcion@amorarenal.com

Please contact our reservations department at reservations@amorarenal.com with the cancellation request. If it is within the cancellation period, our team will schedule the refund of your reservation.

We offer a special package that includes a Romantic Dinner, two sensory massages and room decoration, this has an additional cost of $1.001 taxes included.

Our rates include a la carte breakfast, a guided tour in our Nanciton Trail and the first stock of the minibar that is in the room, any other beverage and food services that are available in the hotel have an additional cost.

The hotel offers complimentary wellness sessions everyday at 8:15 AM and 4:00 PM, in the Yoga Room. Reservations are not required; however, we recommend arriving at least 5 minutes before the session begins, as availability is limited.

Our weekly wellness program features a curated selection of experiences, including yoga, guided meditation, sound healing, and other restorative practices designed to nourish your body and mind.

Additionally, private classes can be scheduled for an additional cost — our team will be happy to help you via email at spa@amorarenal.com or wellness@amorarenal.com

Check in is at 3:00 pm and check out at 12:00 pm

Located 7 km from La Fortuna downtown, the hotel offers a complimentary hourly shuttle from 10:00 a.m. to 5:00 p.m., with return service from 10:30 a.m. to 5:30 p.m. Outside of shuttle hours, taxi service is available until 11:00 p.m., at an approximate cost of $15 per trip (1–4 passengers). We recommend scheduling your taxi 15–20 minutes before your preferred time.

We have two different trails:

The Nanciton Trail is 1.37 miles (2.2 kms) long and it has an extra cost of $12 per person. We have schedules available at 8:15 am – 10:30 am – 1:30 pm. Requires previous reservation.

The Serenity Trail, is 1.68 miles (2.7 kms) long and it has an extra cost of $35 per person. The shedules available are 8:15 am and 1:00 pm. Requires previous reservation.