faq

April 21, 2022 2024-02-05 19:21

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F.A.Q.

The most popular tours are: Arenal Hanging Bridges, Volcano Walk, Night Walk, Safari Floating, Zip lining, White Water Rafting, Hot Springs, ATVS, Hike & Nature, Hiking Lovers. You can book these activities online through our website or our team will be happy to help you coordinate them via email at recepcion@amorarenal.com

Most activities in the area take between 3-4 hours, including travel time. Take into account that some activities such as combined activities and Rafting have an approximate duration of 8 hours.

Our team will be happy to help you via email at recepcion@amorarenal.com

You can book your transfer service online through our website or our team will be happy to help you via email at recepcion@amorarenal.com

Please contact our reservations department at reservations@amorarenal.com with the cancellation request. If it is within the cancellation period, our team will schedule the refund of your reservation.

We offer a special package that includes a Romantic Dinner, two sensory massages and room decoration, this has an additional cost of $950 taxes included.

Our rates include a la carte breakfast, a guided tour in our Nanciton Trail and the first stock of the minibar that is in the room, any other beverage and food services that are available in the hotel have an additional cost.
The hotel offers complimentary wellness activities everyday at 8:15 AM, in the Yoga room. It does not require prior reservation but we recommend you to be at least 5 minutes before as we have limited spaces available.
 
We combine yoga classes, meditations sessions, sound healing therapies and more throughout the week 

Additionally, private classes can be scheduled for an additional cost, our team will be happy to help you via email at spa@amorarenal.com or wellness@amorarenal.com 
Check in is at 3:00 pm and check out at 12:00 md
The hotel is located 7 KMS away from la Fortuna Downtown, we offer taxi service every day until 11 PM, we recommend scheduling it 15-20 minutes before your departure time and the approximate cost is $12 each way from 1- 4 people.

We have two different trails:

• The Nanciton Trail, is 1.37 miles (2.2 kms) long and it is complementary guided to our guests. We have schedules available at 8:15 am – 10:30 am – 1:30 pm. Requires previous reservation.

• The Serenity Trail, is 1.68 miles (2.7 kms) long and it has an extra cost of $35 per person. The shedules available are 8:15 am and 1:00 pm. Requires previous reservation.

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